Delivery Terms

§ 1. Introduction

Welcome to our delivery page. The goal is to ensure that orders arrive quickly, safely, and in perfect condition. We strive to make the delivery process as transparent and convenient as possible for customers.

§ 2. Shipping Options

Various shipping options are offered to suit customers' needs. You can choose from express, standard, and economy shipping. Costs and delivery times vary depending on the selected option and delivery location.

§ 3. Packaging and Safety

Orders are carefully packaged using high-quality materials to ensure their safety during transit. Each product is secured to ensure it arrives in pristine condition.

§ 4. Order Tracking

After the order is shipped, customers receive a tracking number that allows them to monitor the shipment status in real time. Shipment status information is available on our website.

§ 5. International Delivery

Worldwide shipping is available. International delivery times and shipping costs may vary depending on the destination country. Please review the available options when placing your order.

§ 6. Returns and Complaints

In case the ordered product arrives damaged, we offer a hassle-free returns and complaints policy. Please contact our customer service within 14 days of receiving the shipment, and a replacement or refund will be arranged.

§ 7. Courier Shipping

If personal collection of the paintings is not possible, courier shipping is available. Each painting is insured for the purchase amount during transit, protecting against potential damage or loss. Paintings are professionally packed (foil and a cardboard box made of reinforced cardboard that is resistant to deformation during transport). According to customer feedback, 100% of the paintings shipped in this box have arrived undamaged. The box is perfectly suited to the size requirements of the courier company to minimize the risk of damage. Delivery of paintings is possible worldwide. Delivery within the country (Poland) is free.